goverlan.comRemote Support Software for desktop support, and Systems Management

Schedule demo Start a free trial Solutions For Help Desks For Systems Administrators For IT Departments For IT Service Providers For Digital Signage & Kiosks For Mobile Device Management Features Incident Management Automation Remote Control Background Systems Management Software Deployment Active Directory Management IT Process Automation Unattended Access IT Compliance Microsoft LAPS Support Smart Card Support Citrix® Ready Pricing Resources Benchmark Reports Case Studies Ebooks White papers Video Tutorials Webinars Events Remote IT Blog User Guides Support Open a Support Ticket Request A Feature Automation Center Free WMI Explorer About Contact Us Clients Our Team Press Careers Become a Partner Toll-free: 888.330.4188 International: +1 305 442 4788 Email: sales@goverlan.com Live Chat Open a Support Ticket Login Provide Remote IT Support with the industry’s most Secure Remote Access Software Schedule demo Start a free trial From Process Automation to IT Orchestration A Programmatic Approach to Endpoint Management Download Guide Scalable Remote Access Software that works both for SMBs & Enterprise businesses Start a free trial Schedule demo AD Management & Process Automation One console to support your infrastructure Start a free trial Schedule demo Increase Help Desk Productivity Ticket Close Rates & Accuracy Start a free trial Schedule demo Powerful & Secure Sysadmin Tools Real-time Engine & Centralized Auditing Start a free trial Schedule demo Discover Goverlan Reach with this 4 minute Speed Demo Watch Now Goverlan Reach is used for Remote IT Support Systems Management IT MANAGEMENT MANAGED SERVICE PROVIDERS Digital Signage & Kiosks Support Goverlan Reach solves your help desk pain points by increasing ticket close rates and overall help desk productivity. Goverlan Reach works behind the scenes to instantaneously: Reset a password Unlock an account Install a driver or device Add a printer Map a drive Install, repair a software Run & end a process Monitor performance For your more complicated cases, you can remote control: Quickly connecting to user sessions with fastConnect Inviting other operators to join a session and collaborate on resolution Learn more Manage your desktop users and IT infrastructure remotely and securely. Automate your repetitive system administration tasks. Save time and improve efficiency with: Global configuration management Real-time monitoring, reporting and process automation Software deployment, patch management and Windows updates Password Management Remote control, SSH and Telnet access Secure access of desktops, servers, switches, and firewalls Active Directory administration and automation Bulk actions performed in 1 click Hardware & Software inventories User’s activities monitoring Learn more Manage the complexity of your IT landscape with a scalable remote access software that works both for SMBs and enterprise businesses. Goverlan Reach offers the following benefits: Lower cost of supporting IT infrastructure Auditing of technician actions Increased ticket close rates and overall technician productivity Support local and remote end-users and systems Increased compliance and security management Perform almost any Windows administration tasks remotely Compliance evaluation & remediation A solution to manage attended and unattended endpoints Affordable enterprise-class Remote Control Learn more Improve efficiency of your remote IT support and administration operations. Support stand-alone users, workgroups, and entire Active Directory sites. Goverlan Reach offers the following benefits: Enterprise-class remote management and administration Entire sites and individual endpoints management without VPN On-demand support options for anyone, anywhere Increased ticket close rate and overall technician productivity Scalable pricing Small footprint, easy integration Auditing of technician actions Learn more Manage your ATM, POS, and Digital Signage Systems with smarter remote support tools. Goverlan Reach provides: Remediates DSS fails without exposing the system’s desktop to the public view Enables users to perform visual verifications on multiple screens at once Allows console operators to schedule health measures to prevent future DSS fails Audits systems, detects undesired activities and sends alerts Provides background systems management tools to minimize disruption Generates hardware & software inventories Offers advanced Remote Control features Is secure and Compliant Learn more Schedule demo Start a free trial Why Goverlan Reach? Empowering the global IT environment since 1998. Trusted by 13,000 customers and managing more than 3 million devices. TRUSTED ACROSS EVERY INDUSTRY ENSURE SECURITY Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing. TAKE CONTROL Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment. DELIVER UNPARALLELED SUPPORT A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues. Unrivaled Sysadmin Tools Active Directory management Advanced Remote Control Background Systems Management IT Process Automation IT Compliance & Endpoint Management Software Deployment & Patch Management Schedule demo Start a free trial Secure Be in total control On-premises implementation (no external surface of attack) Enterprise-class authentication Internal password vault Centralized controls of client configuration and operator actions Centralized auditing of operator actions Powerful All the features you need Quickly target the problem, efficiently resolve issues Easy-to-use, robust features Endpoint management anywhere in the world Zero-delay management engine Install in minutes Scalable Designed for all organization types, levels, and sizes Subscription based licenses / Pay as you grow No additional fee for internal end points Minimal infrastructure hardware requirements Global Presence Case Studies Schedule demo Start a free trial IT professionals Goverlan® Goverlan, unlike other solutions, offers real-time data. I can be remotely viewing a user&aposs desktop before they are finished explaining the problem. Pekin Hospital With Goverlan we&aposve increased our first-call resolution by 95%. In many cases we can also perform tasks in the background with minimal or no interruption to the user. Kingdon Capital The intuitive layout and design of the GUI makes learning Goverlan a simple task. We were 100% operational the same day we downloaded the trial installation. The only way it would have been easier is if someone was clicking “NEXT” for me. Asbury Automotive Group The most significant cost savings with Goverlan have been with travel avoidance and staff time. We&aposre now able to remotely administer actions quicker and more efficiently and perform mass software updates with the simple click of a mouse or scheduled job in Goverlan. State of South Dakota, BIT Using Goverlan, we can troubleshoot at a fraction of the time – and the cost – everything from fixing printer issues right on the task manager, ... to pushing out OS rollouts countrywide, all right from one office. Córas Iompair Éireann The product is intuitive and just works… Though we rarely have had to contact support, when we have, we have had prompt response and resolution. Teltech Communications See all My Privacy Settings Solutions Remote IT Support Software for help desk Sysadmin Tools Remote Access Software For IT Departments RMM Software for MSPs For Digital Signage & Kiosks Mobile Device Management Remote Desktop Support Features Incident Management Automa...